Copy of FAQS

Your order will be shipped 1-2 business days after you have placed an order.

Your order will be will delivered 2-8 business days after it has been shipped.

For purchases $70.00+ shipping is free!

For purchases under $70.00, a standard shipping fee of $10.00 will apply

No, sorry! We're currently shipping Australia wide.

Yes. We are happy to provide an exchange or credit note (no refund) 14 days after the purchase date.

All items returned must be in its original condition including the packaging.

Postage for return or exchange items is to be paid by the customer, unless the item received was damaged from us.

Please note, there is strictly no exchanges or returns on earrings.

All items are packed carefully, keeping in mind the fragility of our beautiful pieces.

However, if your pieces have been damaged, please contact us using the contact page.

Please include clear photos for our reference.

We will provide the option of a full refund or exchange once we have received our item back from you. Postage for this will be paid for by us.

Yes! We have a showroom in Dandenong, Melbourne. Please let us know which pieces you would like to see in person so we can have them ready for you.

All showroom visits are appointment only, please inquire using our contact page.

You can use the contact page on this website or send a message on our Instagram page